[Top Agency Series] How To Build a Technical Writing Agency With Caity Cronkhite

Caity (Caitlin) Cronkhite is the Founder and CEO of Good Words, a technical writing and documentation consulting firm. Good Words provides strategic, management, and implementation support to companies across different industries, ranging from Fortune 500 companies to small five-person startups. Caity grew up on a farm in Indiana and majored in technical writing at Carnegie Mellon University.

In this episode of the Smart Business Revolution Podcast, John Corcoran sits down with Caity Cronkhite, the Founder and CEO of Good Words, to talk about building a technical writing agency. They also discuss the challenges Caity faced transitioning from a small town to a large city, and how the pandemic and the 2023 economy have impacted the tech industry.